I'm an accountant or tax preparer. How does licensing work for me?
It depends how you work. If your clients run Clams themselves, they buy their own licenses. If your firm manages their books, you license your staff and add a profile per client. Two people managing twenty client books is $1,231 per year. See pricing.
For firms that want it handled, Enterprise helps you deploy private instances and builds multi-client workflows and accountant interfaces.
What personal information do I need to provide to use Clams?
None. You just need an email address to sign in via magic link. You can also use Google or Apple SSO.
Can I still use Clams if I don't see my wallet on the integration list?
Yes. Clams supports importing transaction data in JSON or CSV format using clams connections import. If there is a wallet you'd like us to support natively, use the feedback functionality to let us know.
Which networks and assets does Clams support?
Clams covers Bitcoin on-chain (every address type, multisig, and descriptor wallets), the Lightning Network (Core Lightning, LND, phoenixd, NWC, and CSV imports), and the Liquid Network. On Liquid, Clams tracks L-BTC and issued assets like Liquid USDt (Tether) via a watch-only Liquid descriptor. See the AQUA integration.
Where is my data stored?
By default, data is stored directly on your device. You can also point Clams to a remote server you run yourself.
Does Clams have access to spend funds from my wallets?
No. Clams requires only read access to your wallets and never has access to spending your funds.
Is Clams open-source?
No, it isn't. We are major proponents of open source, and you can view all of our open-source work on our GitHub. We want to build Clams into a long-term sustainable business, and we think that open sourcing it at this time does not contribute to that. Since Clams does not have access to user funds, we do not think that open sourcing it is critical.
Does Clams leak metadata or make requests to external services that contain any of my private data?
If you connect to your own on-chain source, nothing is leaked. Configure your data source: Electrum Server, Esplora Server, or Bitcoin RPC. All options have full Tor support.
If you use a public server, in some cases Clams does need to make requests to external services to maintain a complete data set for deriving journal entries. The current external requests that are made are the following:
- Older Core Lightning on-chain transactions sometimes do not have a timestamp, so we need to look up a block by its height to get the timestamp. No real metadata is leaked here other than that you are interested in a particular block.
- LND nodes will often not have the on-chain transaction details of a channel close, so we need to look up the full transaction by its hash. This leaks that this hash is of interest to you.
How can I verify that my data remains private and never leaves my device?
This video demonstrates monitoring Clams' network activity with Little Snitch. It shows an earlier version of Clams, but the same principle applies to any Clams interface with any traffic inspection tool. Read about our commitment to user privacy in this blog post.
Does Clams include any trackers or analytics scripts?
The app contains no trackers, analytics, or telemetry. As much as we want insight into how people use Clams and where they run into issues, we won't compromise user privacy to get it; instead, use the feedback functionality to share your experience with us directly. This website uses Plausible, privacy-focused analytics with no cookies and no personal data collection.
How does Clams make money?
Two ways. Standard licenses are $199 per person per year, with three sets of books included and additional profiles priced by volume. See pricing.
Enterprise is our team embedded in yours: deployment, dashboards, automated reporting, and integrations, quoted by scope.
No ads, no selling data. We're building a sustainable business that aligns incentives between us and our customers without compromising our values. And nobody is ever locked out of their books: reading what you've already created is always free.
Can I try Clams before I buy?
Your first purchase has a two-week money-back guarantee, licenses never auto-renew, and everything you create stays readable and exportable forever, even if you stop paying. Want to see Clams at work first? Watch the guides on our YouTube channel, or if you're weighing Enterprise, book a demo. Full details on the pricing page.
Is there a money-back guarantee?
Yes. If Clams isn't what you hoped, email support@clams.tech within two weeks of your first purchase and we'll refund it in full, including any profiles bought in that window. Pay in Bitcoin, get refunded in Bitcoin; pay by card, get refunded by card. One guarantee per customer, on your first purchase.
What happens if I stop paying?
You're never locked out of your books. Reading and exporting what you've created is always free. A license is for keeping your books current: connecting wallets, syncing new activity, recording new transactions. Licenses never auto-renew, so there's no subscription to cancel.